Shipping

DELIVERY FEES AND TIMES

Delivery expenses, as long as VAT and further taxes on transport when due, are on the Customer andare clearly indicated at Order stage.

The Customer is not going to pay anything more than the total amount resulting at the end of thepurchase procedure, except for possible taxes for customs clearance that remains exclusively on theCustomer.

The delivery of the items to the delivery address indicated by the Customer in the Order is carried outby means of an UPS Courier – standard shipment.

Shipments can be DDP or DDU depending on the nationality of the Customer. DDP shipment (DeliveryDuty Paid) is foreseen for the countries within the European Union, indicated in the Annex B; in this casethe VAT is already calculated and included in the purchase price. DDU shipment (Delivery Duty Unpaid)is foreseen for the countries outside the European Union. In this case, the VAT is not applied, but alllocal, import and customs clearances taxes are to be exclusively charged to the recipient.

Delivery time of the products is between 2 and 4 days, from the date of payment, when this isanticipated, or from the date of receipt of the order, when cash on delivery is foreseen.

Time of delivery is not binding for Satù, that is anyhow obliged to carry out the Contract within 30 daysfrom the terms above indicated. Shipment time is to be calculated counting working days. Shipment donot take place during holidays.

In case one or more Products are not available after the order has been sent, Satù can go ahead andsend the other Products that are still available and were ordered by the Customer.

The partial delivery is to be considered valid and cannot be refused by the Customer. Moreover, it doesnot give the Customer the right to claim for compensations or damages, except for the repayment ofthe Price paid for the non-available Products, according to the above mentioned Article 3, Point 7.

Satù is exempt from the delivery duty of the Products by transferring the liability to the transport vectoraccording to Article 1510, Par. 2° of the Civil Code. By transferring the liability for the Products to thevector, the property of the Products and the risks of perishment are transferred to the Customer,according to Art. 1378 of the Civil Code.

Shipment expenses are as follows:

BE CAREFUL!

For items on sale (outlet) shipping costs are always paid, regardless of order value.

Following countries are UE countries and therefore sale operations with Customers that are resident inthese countries are subject to VAT ( 22%):

• Austria • Belgium • Lithuania • Luxembourg • Netherlands • Bulgaria • Czech Republic • Poland •Portugal • Denmark • Estonia • United Kingdom (UK) • Romania • Finland • France • Germany • Slovakia •Slovenia • Spain • Greece • Ireland • Sweden • Hungary • Italy • Latvia